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100th Episode: AiArthritis Voices 360 Highlights!

AiArthritis Voices 360, Episode 100

Air Date: August 4, 2024

This episode is a Step5, as outlined in our 6 Step Patient-Led Problem Solving Process.


Welcome to a milestone episode of AiArthritis Voices 360 Talk Show! Join us as we celebrate our 100th episode by revisiting three of our most impactful discussions that have resonated deeply with our listeners.


Episode 73: "Arthritis" Awareness - It’s Complicated! Dive into the complexities of arthritis awareness with our co-hosts as they share personal stories of delayed diagnosis and the profound impact it had on their lives. Discover why education and awareness for AiArthritis diseases are crucial in transforming patient journeys.


Episode 80/81: RheumyRounds: The Good, The Bad, and The Ugly - Improving Office Visit Communication In this dynamic episode, our co-hosts are joined by Dr. Al Kim, a renowned rheumatologist, to explore the intricacies of patient-doctor communication and how it can be improved. Learn about the key elements that can enhance patient care, streamline diagnosis, and ensure appropriate treatment through effective communication strategies.


Episode 90: Why Won't They Diagnose Me? Uncover the mystery patient stories shared by our co-hosts, highlighting the struggles of obtaining a proper diagnosis. This episode emphasizes the importance of access to information and relatable experiences in navigating the often complex diagnostic journey.

Join us in this special 100th episode as we reflect on these powerful stories and discussions. Gain valuable insights into the significance of education, awareness, and research in the AiArthritis community. Don't miss out on this celebratory highlight reel that underscores the essential aspects of improving lives through informed conversations. Tune in and be part of the journey!


And if you want to help this talk show expand to reach more people in the AiArthritis community, please donate to support us here :  https://www.aiarthritis.org/donate




                                                                                                                                                                                                                                                                                                                             

Episode Highlights: 


  • We revisit 3 of the most popular episode of the talk show to highlight important topics for the AiArthritis community
  • Cohosts share their stories of delayed diagnosis and the importance of education and awareness to receive proper treatment earlier
  • Dr. Al Kim shares about how patient-doctor communication can be improved from both the physician and patient sides. 
  • Cohosts share stories of being a mystery patients to shed light on the diagnosis journey and help others navigate its complexities
  • Learn how to be a part of the show and share your story!










AiArthritis Voices 360 is produced by the International Foundation for Autoimmune and Autoinflammatory Arthritis. Visit us on the web at www.aiarthritis.org/talkshow. Find us on Twitter, Instagram, TikTok, or Facebook (@IFAiArthritis) or email us (podcast@aiarthritis.org).  Be sure to check out our top-rated show on Feedspot!

Who is at the table?

Tiffany,  CEO and person living with non-radiographic Axial Spondyloarthritis


Leila is the Health Education Manager and person living with Lupus Nephritis and Sjogren's Disease





                                                                                                                                                                                           

  • Expand to View the Podcast Transcript

    [00:00:00] Intro: Welcome to AiArthritis Voices 360, the podcast solving

    today's most pressing issues in the AiArthritis community. We invite you

    all to the table where together we face the daily challenges of

    autoimmune and autoinflammatory arthritis. Join our fellow patient co

    hosts as they lead discussions in the patient community, as well as

    consult with stakeholders worldwide to solve the problems that matter

    most.


    Whether you are a loved one, a professional working in the field, or a

    person diagnosed with an AiArthritis disease, this podcast is for you. So

    pull up a chair and take a seat at the table.


    [00:00:45] Tiffany: Welcome to AiArthritis Voices 360. This is the official

    talk show for the International Foundation for Autoimmune and

    Autoinflammatory Arthritis or AiArthritis for short.


    My name is Tiffany Westridge Robertson. I am the CEO of AiArthritis.

    Also like all of our leaders at our organization, a person living with

    AiArthritis disease is my primary diagnosis its non-radiographic, axial

    spondyloarthritis, and I am not alone on this exciting hundredths episode

    of our Arthritis Voices 360 talk show. I am here with the lovely Leila. Hi

    Leila.


    [00:01:21] Leila: Hey everybody. Like Tiffany said, my name is Leila P.L.

    Valete I am the health education manager here at AiArthritis as well as

    living with our diseases. I live with Lupus and Sjogren's, and I am so

    excited to be a part of this milestone episode, I joined the hosting team

    of the AiArthritis Voices 360 podcast about a year, year and a half ago.


    And ever since then, I've learned so much from all of the different

    episodes that I've helped to host and all the other ones that everybody

    else has been a part of. So I'm so excited to be able to highlight these

    three episodes for you that we have seen have gotten the most traffic

    and the most listens.


    So we are so excited to pull some clips from those and also kind of give

    you a little bit of insight as well on top of that.


    [00:02:08] Tiffany: Awesome. So as we both have said, this is a

    milestone episode. We are at the official 100 mark. We are so excited.

    And what we decided to do is we wanted, first of all, let's give a shout

    out to Ryan and Christina, the producers of the show.


    Woo. They don't get enough credit and behind the scenes and to all of

    the co hosts we have, which you can find on our website. There are

    patients from all around the world who help lead and co lead these. So

    we want to also take the opportunity to give them a shout out. We'd like

    to lastly mention, this is a core program at AiArthritis.


    There's so many people who have written into us and said, wow, what I

    learned from your show has been so impactful. We even shout out to

    Danielle. One of our co hosts said that because of one of our episodes

    in reproductive health that she realized she could still conceive. And

    guess what? A baby was the result.


    So what a great, great takeaway from that show. So today we've got

    three where we, we asked the producers, can you pull our top rated as

    Leila said and very interestingly enough, they all focus around

    awareness, education, and a little bit of research and research

    education. We do also cover public policy or advocacy at arthritis, but we

    also know that that is sort of a separate on your own segment that really

    requires patients to get involved with legislative efforts.


    So, I'm not really that surprised that the education awareness, which is

    also fitting with Leila being our health education manager that she's the

    one co leading and I'm the original founder and I founded this as an

    education and awareness movement that turned into an official

    nonprofit. So I do find it interesting that it's still at the roots and the core

    of who we are, that the resources that are seen to be of most interest

    are about those awareness, the need to raise awareness about our

    diseases, early detection and communication with our rheumatologist

    that made it into the top three as well. So we're gonna go ahead we're

    gonna tee up the first here, which is about awareness And it was with

    Effie, Eileen and Kerry. What was the title of this one?


    [00:04:24] Leila: So, it's episode 73 Arthritis Awareness, It's Complicated.


    [00:04:29] Tiffany: So let's take a moment. We're going to play about 10

    minutes worth of clips for that. But in the meantime, I also just want to

    make sure that everyone knows we are in an expansion mode here at

    AiArthiritis, meaning we are taking everything in our work to the next

    level. We really hope that you will support that. So I'm taking a moment

    to encourage you to go to AiArthritis.org/donate. We are doing a

    campaign calling a grand to expand. And so for every thousand dollars that we raise, we can bring this talk show globally, and the resources

    connected to thousands of people who don't even know that we exist.


    We want to give our first shout out to Miss Deb, who is also a co host,

    but who has given the first thousand dollars to AiArthritis to help us

    expand.


    We are also, cause it's the hundredth show. If you could donate a

    hundred dollars, we will give you a personal shout out as well on the

    next episode. So again, AiArthritis.org/donate and let's roll clip number

    one. The first thing I tho just throwing this on the table and revisiting it is

    just talking about why you think that awareness about our kind of

    arthritis, autoimmune arthritis, auto inflammatory arthritis, the type of

    arthritis associated with these auto diseases. Why is education and

    awareness so important?


    [00:05:55] Eileen: I think it's important because when I was diagnosed

    with rheumatoid arthritis at 29, I was so shocked that what I was

    experiencing was even arthritis.


    I actually made my rheumatologist testing for everything other than RA

    because I was like, this doesn't make sense. I thought Arthritis was just

    joint pain. So I actually saw victim to the misconceptions of arthritis. And

    so I think the awareness and the education about there to everyone, not

    only helps people understand that arthritis is a serious disease, but also

    help them recognize the symptoms so that they start treatment earlier

    because diseases have better outcomes when treated earliest.


    [00:06:33] Effie: And like Eileen said, I was diagnosed three years later

    than planned. So I was having weird symptoms, chronic fatigue, joint

    pain, and I was in high school at the time.


    So doctors were like, Oh, you're just an active teen. You have growing

    pains. Stuff like that. But, you know, even with my dad having psoriasis,

    there wasn't anyone in my family or friend group who had any form of

    arthritis. So even with the knowledge of having a family member with an

    autoimmune disease, it wasn't really looked upon that I would have

    arthritis at 18.


    So, you know, when I went to see my pediatrician, she was like, Oh,

    you're fine. But I kept kind of egging her on like, I basically went on

    Google and did what you're not supposed to do and pretty much self diagnose myself. And then I went back two years later and I was like,

    you know, my hands look a little different.


    And it was more something that I could notice and she was like, yeah,

    you should go see someone. And ironically, her sister happened to be a

    rheumatologist, but throughout those two years, I was complaining to her

    she didn't find it necessary for me to go even seek an opinion. So we

    just kind of, you know, left the doctor's office, like everything's fine, you

    know, so, but it really wasn't.


    And that's kind of why I feel that it's important to discuss these things

    because there's a lot of people out there, even with social media and a

    bunch of like awareness, there are people out there who do not have the

    answer still, even with modern technology and everything that we have

    going on. So that's why it's important to sort of talk about these things.


    [00:07:59] Kerry: And I would just jump off of that with, after all of this

    time and all of this, still not having the answers. I mean, that really is just

    the biggest and most important part of all of this. Because the, the

    answer is to figuring out what it is that's going on with us. When we are

    feeling pain, not only in our joints, but in all these other places that really

    don't make a whole lot of sense, but also so many other symptoms that

    affect so many other parts of our bodies in trying to figure out what it is

    that's going on and trying to figure out what's wrong, it's so important

    both for the actual tangible physical medical diagnosis and treatment,

    but also in how we are perceived and understood by the people around

    us. And that's the people in our families. That's the people that we work

    with.


    That's just general society and kind of how they look at us with arthritis,

    with disabilities and all of that and the more we can raise awareness, the

    more we can talk about what this is and what it means, the closer we get

    to that kind of understanding.


    [00:09:08] Eileen: I was going to add to that kind of more like the

    general public awareness part of it, the way we talk about it too, because

    a lot of the times we kind of even ourselves just describe it as arthritis.

    But when you say rheumatoid arthritis, or psoriatic arthritis, or you give it

    a different name or more of a name, then people like, oh, that's not just

    arthritis, that is something else. And then on the day when we start

    talking about them, you know, more people are like, oh, I've heard of that, I don't really know what that is, so it's the day to learn what this is

    and understand more about it. And then hopefully people having those

    weird symptoms, having those unexplained, no diagnosis, know what to

    ask for, know what to look into, know, you know, what these things

    actually are. And then hopefully the entire disease group gets more

    respect and more acknowledgement for what they actually mean to live

    with them.


    [00:10:00] Tiffany: Wow, you all just had really, really great examples. I

    have nothing else to add. Show over. But seriously, what you all really

    explained very poetically almost was a journey. You went from detection

    and diagnosis issues to what's going on with me, to misunderstandings,

    which we're going to circle back on as well, to public education.


    We sort of touched on doctor education because that all rolls into it. And

    we will then lead into also talking today on this overlap, which we said in

    our introductions is then you have this issue of, well, is the arthritis being

    ignored? Is it being ignored because the doctor doesn't think I have it?

    Am I too young?


    Is it being ignored because it's not typically associated with my disease?


    There's still a lot that goes around the arthritic component that if we

    understood it, we meaning family members, meaning doctors, meaning

    the public, we could really start to see better detection, better diagnosis,

    earlier treatment, better quality of life.

    It all equals into this equation just on this word. And then it even equals

    into better overall healthcare, regardless of where you live, regardless of

    what country, and better outcomes for the healthcare system. Because if

    we're being treated early and we have better outcomes, then we have

    less chance of having comorbidities from uncontrolled inflammation.


    [00:11:35] Leila: Alrighty, and thank you so much again to our co hosts

    who did help share their stories for this episode. Hearing each individual

    patient's story is so important and I think that the more that we are able

    to hear the stories and hear the commonalities that we have, the more

    that we can push to help early diagnosis, early detection, and early

    treatment in order to make sure that people who are getting diagnosed

    with these diseases, you know, now and in the future can have a better

    experience than these patients like we did have before. And I think that

    that's what it's all about. It's about growing, learning more, and being able to help the next generation of those so they don't have to go

    through the same things that we did.


    And so if you resonated with any of what our co hosts said on this

    episode. And you'd like to tell us your story. You can go ahead and go to

    AiArthritis.org/rant and tell us more about your diagnosis story, all the

    different things that you've gone through so that we can take those

    points and be able to push them through for projects to help us with

    early diagnosis, early detection, and early treatment for all of those

    different AiArthritis patients that are coming and listening to these talk

    shows.


    [00:12:49] Tiffany: Absolutely. So we're going to tee up here to the

    second one of the, and there's, these are in no particular order of

    popularity. I might, I might, we just chose the, the way that we're going to

    release them. So the second one, the one in the middle here is actually

    from our special series called RheumyRounds and RheumyRounds is a

    break off series where patients and rheumatologist professionals come

    to the table as equals to have heart to heart conversations about topics

    that as a result could improve our health care. So in this particular

    episode, it was a two part series of Rheumy Rounds. We'll give a shout

    out to Lisa Zicker, Dr. Lisa Zicker from Washington University in St.

    Louis. We are not playing her clip, but she was in the second Rheumy

    Rounds of this. You can find that On the website, but in this one in the

    part two, which was called The Good, The Bad and The Ugly Improving

    Office Visit Communications. And this was done with my rheumatologist

    and our talk show segment, Rheumy Rounds, co founder Dr. Al Kim, or

    just Al as he likes to be called. And then funny fact, also Leila's uncle. It's

    true. You have to tune in at a different time though, to hear that funny

    story. Anyway, so we're excited about this one being the clip because if

    we can't get anywhere, whether it is diagnosis or great health

    management, if we don't have great conversations with our

    rheumatologists.


    So we are going to go ahead and tee this one up. And don't forget if you

    love the show and you want to support us as we expand to the next

    levels, please go to AR arthritis. org backslash donate, give a thousand

    for a grand to expand, or please for an honor of our hundredth episode,

    a hundred dollar donation.


    And we will call out you and thank you on a future show. All right, Ryan,

    producer, let's tee it up. Okay, so Al, you're up. Roll the dice. Good, bad,

    or ugly?


    [00:14:57] Dr. Al Kim: I think, I don't know, I can't, I can't think of an ugly

    situation. I'm sure there was. I just explained,


    [00:15:05] Tiffany: we co we covered the ugly yeah. We're, we're done.


    [00:15:08] Dr. Al Kim: No, we'll do some bads, some bads. And they

    can really all go and get lumped into where I wasn't as effective as a

    listener. I'm, I, I'm not gonna give specific examples. Mm-Hmm. . But

    there have been multiple times where I either phase out sometimes, or I

    just didn't fully understand the ask, and I misinterpreted without

    clarifying.


    And this leads to just a, a hellhole of a pit that you have to try to dig out

    of in order to rebuild that trust. And I think, you know, at the end of the,

    of these, clinics where all of a sudden it's like the last two or three

    patients of, of, of a day, this happens. Part of this is that our energy and

    our mood really has to match the intensity of the emotion of the ask,

    right?


    And this is a major source of burnout along with dealing with electronic

    medical records, which is a separate topic. But, you know, for me, I'm

    either fortunate or whatever, I only see patients half day a week because

    most of my work at Wash U is in research. And so as a result, I can kind

    of emotionally just let it all out, right?


    But usually the rest of the day, I'm a bit of a zombie. Like I've just, I've,

    I've, I've given all I can. So when I think of my colleagues who see

    patients three, four, even five full days a week, I don't understand how

    they manage their emotional reserve.


    [00:16:47] Deb: Their brain, their brain just can't handle anymore

    emotionally and what you're investing into each patient. Right. At the end

    of the day, you're done.


    [00:16:57] Dr. Al Kim: Right. You know, I mean, I think we're, not all

    physicians are empaths, first of all, but of those who are keeping it up at

    a, you know, a nine or a 10 level out of 10 is, is a lot of work. But I think,

    you know, I look at that the other way around is that a lot of our patients that are coming in with issues that are 11 or 12 out of a 10 scale, they're

    living it 24/7 and I just have to turn it on and off during these visits, right?


    So it kind of tells me also that I kind of need to work on on managing

    those emotions and those energies to make sure it's consistent and at

    the intensity that is required to make sure that many of the people that I

    see. are equally satisfied with the care they're getting and that, and

    confidence with the plan moving forward.


    I, you know, that's something, again, I, I think, I don't, I never would have

    thought this would have been an issue during training. But, of course,

    during training, I was much more concerned about, am I making the right

    decision, you know, medically? I always want to make the right decision

    medically, but that's usually sometimes not the right decision in the real

    world, right?


    And that's where, right, and that's where the, you know, under, you

    know, that active listening really is so critical that adds more than just

    subtle nuance. I mean, it can add just, you know, a whole new layer of,

    of, of a difference in how you're going to present options.


    [00:18:23] Tiffany: No, that's a, that's a great, great point. So tell me

    about what you think, Al, are some of the best, doesn't have to be

    specific examples, but what makes a very good experience? What, if

    you were going to create some bulleted recommendations for this

    ebook?


    [00:18:46] Dr. Al Kim: Good question.


    [00:18:47] Tiffany: You know, I know, and I didn't even prep you for it,

    so it's just going cold.


    [00:18:52] Dr. Al Kim: Yeah, and there's just gonna be silence and the

    rest of this podcast is gonna be super awkward because of it. I highly

    doubt that. You know and again, a lot of this really is dependent on kind

    of the time pressures of that clinic session. Yeah. But the more

    organized the patient is, and we've talked about this in prior podcasts,

    I've heard you guys talk about this in prior podcasts, you know, telling

    patients, organize your thoughts, right?


    And try to bring a list in, or better yet, send a list through the electronic,

    you know, medical record system, all right, that can prep the provider with, you know, talking points, so that there isn't, so at least there's you

    know, an ability for me to be able to say, you know, I've looked at these

    and I can lump these into three major things.


    And let's just, I want to run through them, just double check whether or

    not this is consistent with the way you're thinking. All right. Out of the list

    of, say, 20 things that are there, right? So that saves so much time, but it

    also addresses all 20 of those concerns. Right, and so we don't do a

    very good job of that in our clinic.


    We don't prep our patients to think like that, right? And again, there's so

    many, so much room for, like, for improvement in how we, how we care

    for our patients. But, you know, I, I, this would be probably one of the

    next steps that we would do, at least within our lupus center, is try to

    come up with these type of forms.


    I, I know the Lupus Foundation of America has some stuff, DeGlasgow,

    SmithKline, and has some stuff through the programs through for their

    Blooming Man product. And so there are resources, we just need to do a

    better job of disseminating them, instructing our patients on how to best

    use them, and then actually using them.


    You know, when we Like in our research group, you know, we'll use

    things like Slack, you know, other things will be like Discord, right, where

    it's this asynchronous communication, right, that we don't, we kind of do

    a little bit in medicine, you know, with phone calls in the past and portal

    messages, you know, now, but I think we don't, obviously we don't use it

    to prep for a formal visit and trying to extract out as much value within a

    very limited amount of time.


    Right. So that I think is a something we just need to do a better job of

    just executing.


    [00:21:18] Tiffany: Deb, what do you think makes for a really good

    experience?


    [00:21:23] Deb: So, I'm going to give a shout out to my rheumatologist

    here in Madison, Christy Bartles. I figured you'd know her because

    again, she's in the research world as well.


    [00:21:33] Dr. Al Kim: She's so good.


    [00:21:33] Deb: Yeah. So, every time I am at ACR, I always try to go

    and hop in on whatever she's participating in and she, during

    appointments, will tell me what she's knee deep in as far as research

    goes, but she is fabulous because she brings in this document. So as

    she's asking how things are going, she's filling in everything on this tear

    off sheet.


    So I get a copy and she keeps a copy and it reminds her too. And as

    we're talking about things, she will write down okay so, where I'm

    thinking is these might be the changes we might need to do. And we're

    going to do at least one of them, if not two. And then she always wants

    what? My opinion is it's always complete, you know, shared decision

    making.


    She takes notes on everything that I'm saying as far as what's better,

    what's not better, what parts are really in flame. Cause she still looks at

    my hands are a mess so she'll still do all the documentation of

    everything. And I feel like I'm really listen to because she's making eye

    contact when she can, but she's documenting everything.


    And I still go home with that torn off sheet and she'll go into her little spiel

    about, okay, so this is what we're changing and in the very bottom of the

    document, it's got what I need to do. So I'm walking away with, I know

    exactly what I'm going to be changing.


    [00:23:14] Tiffany: Well, you went ahead and answered the last

    question or partially, so I'll answer it.


    You could add to it, but you delved into, I was going to say some of the

    barriers, the biggest barriers to communication in different components.

    So you, I mean, you started touching on it is there anything else that you

    would add as far as, yeah, this is really a barrier.


    [00:23:37] Dr. Al Kim: Yeah, I think I can't remember who mentioned,

    like, simple things like eye contact. Oh, it was you, Deb, right?


    [00:23:43] Deb: Yeah.


    [00:23:43] Dr. Al Kim: It's just, you know me, Tiffany like, you know, our

    visits, what I'm trying to achieve is, can we have a similar conversation if

    we were strangers at a bar? Mm hmm. Right. Yeah. Wait. What did I

    say? Yeah. Right. But that's kind of the intent. It's kind of like, it's going to be a free flowing, it may be directionless for a bit of time, but at the

    same time, you're trying to get to just, you know, a very comfortable

    stage where information is being transmitted back and forth.


    Right. We're trying to remove barriers. That's ultimately, at the end of the

    day, the biggest thing, because I am new to you as a patient, all right,

    and yet at the same time, I need to earn your trust almost immediately in

    order for you to give me the depth of information and the quality of

    information, including things that are going to be personal in order to be

    able to get you to the next step.


    And so, like, for me, I'm going to exercise my privilege as a man

    because I think for women this is much more difficult because of status

    or respect issues. You know, in our part of the country, it's a problem for

    many of our female physicians. But, like, I never wear my white coat. I

    don't even know where it is.

    I know I don't wear ties. I'll even wear things like this to the clinic, you

    know, I have kind of this pullover, right? And largely it's because I'm not

    at all interested in playing the game where I'm the doctor and you are

    the patient. You know, this is a conversation between two people, right?


    With two different skill sets and two different knowledge bases.

    I have a specific knowledge base that's much more generic and broad,

    right? For the many thousands of people with disease to access. You

    have a knowledge base for your experience, all right? And somehow we

    have to bring everything together. And so it's a lot harder for the patient

    to be able to relay that experience, I think, than it is for us to be able to

    relay information.


    Right. What we're thinking. Right. So that's to me, the most important

    personal goal with each new patient is to make sure that there's going to

    be no barriers. All right. I, I'm not going to judge you because I frankly

    look at myself and think, my God, I got a lot of problems. So. Right. But

    that's kind of how I, I, I, I view it.


    Right. Is that, you know, it's just, this is the way for us to just have that

    conversation at the bar. Right. That's essentially it.


    [00:26:14] Tiffany: And disclaimer, at no time were there ever alcoholic

    beverages served in this doctor's office bar.


    [00:26:21] Dr. Al Kim: Right, right, right. But, but it's been discussed.


    [00:26:23] Tiffany: Analogy only. Yes. It's been discussed. Analogy only.

    It's been discussed. That's true. That's true. I'm going to wrap this

    conversation up because we want to encourage it to be continued by

    everyone who is listening. We put a lot of different subtopics of

    communication and how it works in a doctor's office on the table here.


    We talked about adherence.

    We talked about diagnosis. We talked about therapy. We talked about

    not being heard. We talked about barriers. There's so many different

    components to this, and we all have very varied stories and varied

    experiences, and we really do believe that we collect enough of these

    stories along the spectrum of what is good, what is bad, what is just not

    okay, then we can't like, circling back to Deb's clinical trial story and her

    poor husband Tim not loving her poor Tim.


    [00:27:28] Dr. Al Kim: What a shame. What a shame.


    [00:27:30] Deb: He got thrown under the bus.


    [00:27:31] Tiffany: He got thrown under the bus.


    [00:27:34] Deb: And never knew it.


    [00:27:35] Tiffany: And then being able to work together to come up

    with some great examples and things that we can build on. So it is a joint

    effort that did not even plan that pun, but it worked. So it's a joint effort

    between the rheumatologist and the patients that we would love for

    everybody listening to be part of it. Very simple. Just submit your story.


    We'll share the link with you also in the text portions of this, but it is at

    AiArthiritis.org/gbu good, bad, ugly. So it's very simple to find more

    information on this and a link to submit your story. You can submit as

    many as you'd like. And we are just looking forward to seeing where we

    could go with this to improve communication in the doctor's office.


    So I want to thank my co host, Deb. so much for being here. And also,

    Al, I appreciate you taking the time out as well. So, Al, tell everyone

    where they could find you or follow you if you want. I know you do great

    posts that I follow on Twitter. What's your handle?


    [00:28:44] Dr. Al Kim: It's much more non, not safe for work on Twitter,

    but my handle is @AlHKim, A-L-H-K-I-M.

    If you follow me and a lot of the threads that are on, I'm on, you'll also

    get hooked up with many of the rheumatologists who are really engaged

    in social media. Mm-Hmm. . And you'll be able to kind of see some of

    the debates and the issues that we're having internally if you wanted to,

    are in the St. Louis region. You can simply Google my name, Alfred Kim

    at Washington University and my faculty page will pop up and there'll be

    contact information there if you wanted to be seen, especially if you, if

    you have or suspect to have lupus.


    [00:29:27] Leila: All righty, and thank you again to Deb for being part of

    this segment that we put together.

    had here as well as Al or Dr. Kim for being so candid and open with all of

    his stories having to do with patient communication. He talks about, you

    know, how he learned how he had to communicate with patients and we

    appreciate that so much as patients as Doctors learn how to

    communicate with us best because it is a two way street when it comes

    to communication.


    So I think that that in itself, him showing that he's willing to, you know,

    see how we would like to be communicated with and what works best is

    such an amazing takeaway from that clip. And speaking of

    communication, there's actually something really big that Tiffany and

    part of the AiArthritis team has been working on when it comes to

    communication with juvenile idiopathic arthritis. So if you want to talk a

    little bit about that,


    [00:30:19] Tiffany: Sure, there is a project that we have been working

    on for about a year now with purple players foundation. So shout out to

    that amazing organization that focuses on chronic conditions and

    children.


    And it is a full series communication share decision making is

    communicating and doing health treatment plans. with your

    rheumatologist, with your healthcare providers. This takes it actually a

    notch up from there. And they are a series of communication aids that

    families can use in any phase of the journey from mystery patient to

    diagnosis, from diagnosis to treatment plans and in any of the specialists

    that you may see along in your journey. These are created for you with several different specialists and many families. This is a first of its kind,

    like everything arthritis does something a little bit different than you've

    seen before. We are getting ready to pilot test these in a pediatric

    rheumatologist office.


    So stay tuned and you can learn more about these at

    AiArthritis.org/jiacommunication. All right. So we are going to jump in to

    the third and final of the top three. And this one is near and dear to my

    heart because it's really the reason I founded the organization in the first

    place called, why won't they diagnose me that I was the mystery patient.


    And I was telling Leila before we did this, you know, we get, we

    obviously have an info at email, we have an 800 number, et cetera. The

    number one request that we get is for materials education, please help

    me get diagnosed. We know that most of us start as a mystery patient.


    We also know that about 50 percent of us either end up with an

    undifferentiated disease diagnosis, which could be undifferentiated

    connective tissue, undifferentiated spondyloarthritis.


    There's lots of different words that fall under this undifferentiated

    category. And even though about 25 percent get that, we say 50 percent

    because the other 25 percent or so actually could get a diagnosis of

    undifferentiated. They just go with nothing. And either way, that is very,

    very dangerous because we need, we need to get on medications,

    which you can do with undifferentiated.


    You'll hear in this clip actually that I was hold no treatment with it. So not

    only did I have a trouble getting diagnosis, I didn't even get the right

    treatment. So very important. Anything else to tee this one up, Leila?


    [00:32:59] Leila: No, I think that definitely just thinking about, you know,

    all of the different projects that we do at Aiarthritis with this subject we

    definitely have some resources that are premiering, including our

    Mystery Patient Guide that is a collaboration with this episode that we

    are trying to get, you know, more information from patients in order to

    put together this mystery guide. And so if you go to the website page of

    episode 90, there will be a link there for you to submit any diagnosis

    advice for patients that are going through the mystery patient stage.

    And so we would love for you all to, you know, give us some insight. Let

    us know how it was to be diagnosed. If you were diagnosed recently,

    that's really something that we want to hear. So you, like I said, you can go to the AiArthritis Voices 360 page, go to episode 90, Why Won't They Diagnose Me? And there will be a Google form there that you can fill out

    to help give some advice to patients.


    [00:33:56] Tiffany: Awesome. So let's take it away. This episode, Why

    Won't They Diagnose Me? was myself, Danielle, and Kerry. Let's

    actually break off right into that, Danielle, because when we were

    previewing what we were going to talk about on the show, you talked

    specifically about this, and I think that it leads into this bullet.


    We've got the window of opportunity that we're supposed to hit and the

    reason why it's because research shows, and we're seeing it every time

    we take, we go to the ACR, every time we go to ULAR, we're seeing the

    word remission, and we're like, what? And remission is happening to the

    people who are getting the diagnosis early, who are getting the

    treatments early, which is why this is so important.


    But that's not the norm. It's not the norm. And too often, we get a detour

    on our road. That is one of these main issues of why we're not getting

    diagnosed. So, Danielle, why don't you talk a little bit about that?


    [00:34:56] Danielle: So, I think that that really breaks into two parts. First

    of all, as a patient, you have to know that you need help.


    And for me, that was a huge hurdle. And at the beginning of my journey,

    I was a kid, I didn't know anything. But even if you just limit it to when I

    was an adult and I was going to see my own doctors you only have ever

    existed in your body. You don't know what other people's reality is like.


    So I thought everybody had chronic pain.

    I thought everybody was tired all the time. I thought everybody had

    random fevers that popped up out of nowhere. Like I didn't know that

    was unusual. That was the first thing. And then when I did start asking

    for help, my doctors would go, oh, there's something wrong with your

    shoulder, go see an orthopedist.


    There's something wrong with your knee, go see an orthopedist. Nobody

    sent me to a rheumatologist for years and years and years. And in point

    of fact, when I did finally end up at a rheumatologist, it's because a

    radiologist came back and said, look, I pulled this patient's MRIs for the

    last three years and I think this is RA.


    And that's when an orthopedist finally sent me to a rheumatologist. So,

    even just recognizing that I needed to see one was a huge problem. And

    then the other part of it is once you know that you need to see a doctor

    and you're sitting in front of one, getting them to listen to you can be a

    huge problem.


    You know, most of the people who take a long time to get diagnosed like

    you guys have seronegative versions of things and I know we're going to

    talk about blood work here in a bit. That wasn't me. When they did finally

    test my blood, I had rheumatoid factor positive, I was ACPA positive, I

    mean my blood work was screaming, this person has a rheumatic

    disease.


    But nobody ever tested it that whole time. We know that some members

    of the medical community have bias that they're not aware of and they

    tend to downplay women's pain and like 90 percent of people with

    rheumatic disease are women.


    [00:37:10] Tiffany: Research has shown, Danielle, you mentioned you

    were at ACPA positive, rheumatoid factor positive, you don't need those

    to have rheumatoid, even though it's in the name, you don't have to have

    those to have, people can have rheumatoid factor positive and not have

    any of our diseases.


    It's a blood marker in saying that people with our diseases that do have

    these markers have typically worse outcomes, meaning they have more

    aggressive disease, they might be more difficult to treat, they might have

    worse flares, that type of thing. And so that's also slinging back why I

    realized in the beginning undifferentiated at some times, not always,

    sometimes it is a question mark, but also other times it can mean that

    you have milder onset, which if you snip it and you get treatment for it,

    that is actually could be a good thing. In my journey, Undifferentiated

    why Kerry I feel that I thought it was a bad thing was because they told

    me, similar to what you were told, I can't treat you, is what they told me, I

    can't treat you until I can figure out what this grows into, what this

    becomes, a full fledged disease.


    So they were basically telling me, you don't actually have something,

    you have something that is not treatable. But once I got educated, I went

    back and realized there was treatment guidelines, not great ones, but

    there were guidelines that said I should have been treated with some

    mild disease modifying agent.


    And I was denied that. And guess what? I got worse. Things got worse,

    a lot worse. And I do look back a lot today and say, I wonder if there

    were people like Danielle, like you, Kerry, like me, like a lot of us here at

    AiArthritis like the people that you were just at the conference with Kerry,

    our friends, the people we talked to, if we could unite and create some

    kind of guide, some kind of navigation, something for these people who

    are coming into AiArthritis and saying I don't have answers. We've got to

    start somewhere, and I feel like why not start with the people who are

    the experts, right? And that is us. All right, Danielle, what do you

    specifically still want to put on the table here as a point that we talked

    about that we would bring up that we haven't gotten to yet?


    [00:39:38] Danielle: One of the things I think it's really important for

    everybody who is still searching for a diagnosis to understand is that

    your blood work is not a blueprint to your body. It's not something that's

    static. It changes all the time. It is one snapshot in time. I have tracked

    my markers now because my rheumatologist keeps changing my

    diagnosis every time I turn around for several years.


    I have had times where my rheumatoid factor was barely positive. I've

    had times where it was very positive. I've had times where my ACPA

    was off the charts. I've had times where it was fairly moderate. If you

    look at sed rate, which is a sort of a generic marker that indicates how

    much inflammation is in your body, but a lot of doctors put a ton of

    weight on that.


    I have had times where it was normal. I have had times where it was 110

    and normal is like less than 10. The pathology report that I got back that

    time said you know, evaluate this patient for cancer because those

    levels usually indicate something really, really bad. So just because you

    get back negative blood work doesn't necessarily mean even that you're

    seronegative.


    It may just mean you didn't have positive markers that day. Now

    obviously if you've had multiple tests and they're still negative, that also

    doesn't mean that you don't have one of these diseases. But I think it's

    really important for everybody to know that one test doesn't prove

    anything and it doesn't disprove anything.


    [00:41:14] Tiffany: Okay. And so there we go. Those were our top three

    of the 100 episodes that we have done so far in the AiArthritis Voices

    360 talk show. This has been such an amazing journey we've had for the last few years and we have only just begun. But we need your help to

    keep the show all of our resources and all of the great work we do as

    patient leaders, helping create patient led materials to do infused

    solutions. And that is a pun intended. So everything we do is by patients

    for patients, please consider supporting AiArthritis. 1, 000 for a grand to

    expand. Even if you are not able to give 1, 000 yourself, we are also

    hoping to reach that grand to expand.


    We're saying, Hey, if you can do it, do a hundred dollars at

    AiArthritis.org/donate. We will call you out publicly on a show, which will

    live for eternity in that episode to thank you for the support of the work

    we do, not only for the show, but everything you've heard of the different

    projects we do, all of that goes into one big bucket and you'll see the

    impact that we have together.


    So I just, again, as we start to wrap up these episodes, I want to remind

    you that

    everything we do at AR Arthritis is for you. You could always go to

    ararthritis. org backslash rant. That is our catch all anything you want to

    rant about. It goes to it goes to a forum. You can be anonymous or you

    don't have to be anonymous.


    But that drives everything we do. Everything you've heard of at our

    organization always person foremost starts with talking to our peers and

    identifying the missing gaps that we need to do to solve anything else

    that you want to add. Leila.


    [00:43:08] Leila: Yes. And you can go ahead and submit your rant. Like

    Tiffany said, we also have had patients and other support members of

    their support network.


    Email us at info at AiArthritis.org. letting us know what you like about the

    show. What topics would you like us to talk about? Is there anything that

    we're, you know, that's happening in the AiArthritis community space

    that we don't know about that you think is important for us to address?


    Let us know at info at AiArthritis.Org. We'll be able to possibly make an

    episode of the topic that you talk about and we'll make sure to shout you

    out for that, too. So let us know. And I just wanted to say in general this

    exercise of being a part of this podcast and this talk show has been so,

    you know, helpful for me. And I've heard from my family members that

    they've been able to hear so much about what we go through on an everyday basis that it helps them to also understand what we go

    through.


    So even if you may not have an arthritis disease yourself, but you have

    family members that do this talk show is a really good way for everyone

    to kind of get a good feel of what an AiArthritis patient might go through

    on an everyday basis.


    [00:44:14] Tiffany: Yeah, great add there, Leila. So thank you all for

    tuning in. You could also find us on social media.


    Just look at for IFaiArthritis on all of the major channels. And again, you

    can find this talk show on our website at AiArthritis.org. Thank you all for

    the first hundred looking forward to the journey together on the next

    hundred plus. AiArthritis Voices 360 is produced by the International

    Foundation for for autoimmune and autoinflammatory arthritis.

    Find us on the web at www.aiarthritis.org. Also, be sure to subscribe to

    this podcast and stay up to date on all the latest AiArthritis news and

    events.

All our main 1st Sunday of the month episodes are either an initial "put the topic on the table" episode (Step 2 in our organization's 6-step problem solving process) or a "revisit to the table" episode (Step 6 in our organization's 6-step process), where we build on a past show because we have moved forward in developing help, tools, or projects around the issue (Step 5 in our organization's 6-step process).


After each show airs we  spin off the conversation into many discussions over various formats, which we now call #360its (new in 2022)!

 

You can find, follow, and listen on Podbean, Spotify, Apple Podcast, or where ever you do podcasts. Please follow, rate, and subscribe to the show, then share it with someone. Be sure to check out our top-rated show on Feedspot!

  • Additional Resources & Information

    • Share Your Rant Story: https://www.aiarthritis.org/rant
    • Submit your Doctor Visit Story: https://www.aiarthritis.org/gbu
    • Find Juvenile Communication Information Aids: https://www.aiarthritis.org/jiacommunication
    • Submit Your Mystery Patient Story: https://forms.gle/mnM5FeS6LsLvFSiY7
    • Volunteer with AiArthritis : https://bit.ly/AiArthritisVolunteerApp
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And now, let's 360it!

The main Sunday episode is where we "put the topic on the table," but it's not where the conversation ends!  Now we spin off the conversation into different discussion segments. Below you will find several 360its. Some are videos from the main episode, while others are audiograms (soundbites).


Soon we will be launching additional 360its, which will build on these conversations. We'll hear from patients in the United States, Canada, and Australia who are here to help you through the transition to biosimilars. We are also planning a WATCH PARTY, where we will play back segments of webinars that aim to teach you more about biosimilars - and you'll have your fellow patients at AiArthritis to talk through it all with you!  Stay tuned.

360its & SHORT VIDEO CLIPS FROM THE MAIN EPISODE (Coming Soon!)

#360it: Early Disease Diagnosis Can Increase Remission Chances

Our cohosts delve into the challenges patients face in recognizing symptoms, the delays in getting a proper diagnosis, and the biases in the medical community. Hear personal stories and insights on the importance of self-advocacy and the need for better diagnostic guidelines. Together, we explore how patients and advocates can unite to create resources for those struggling to find answers. Don’t miss this enlightening conversation on navigating the complexities of AiArthritis diseases.

Tiffany Westrich-Robertson

Tiffany is the CEO at AiArthritis (International Foundation for Autoimmune & Autoinflammatory Arthritis) and uses her professional expertise in mind-mapping and problem solving to help others, like her, who live with AiArthritis diseases work in unison to identify and solve unresolved community issues.


Connect with Tiffany:

  • Facebook: @tiffanyAiArthritis
  • Twitter: @TiffWRobertson
  • LinkedIn: @TiffanyWestrichRobertson


Leila P.L. Valete

Leila is the Health Education Manager at the International Foundation for AiArthritis. She is a person living with Lupus Nephritis and Sjögren’s Syndrome. She is passionate about inclusion and diversity in health education and meeting individuals where they are at in order to learn in a way that resonates with them. Leila is on social media as @LupusLifestyle.Lei sharing bits and pieces about her life with lupus and connecting with others. Connect with her on Instagram or TikTok.


Connect with Leila:

  • Instagram: @lupus.lifestyle.lei
  • TikTok: @lupus.lifestyle.lei


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